Privacy Policy

Privacy Policy

At Novabag, we highly value the privacy of our customers and the protection of their personal data. This privacy policy explains what information we collect when you visit our website or use our services, how we process this data, and what rights you have regarding it.

1. Information We Collect

Novabag may collect the following information to improve user experience and manage order processes:

• Contact details such as name, surname, email address, and phone number,
• Order and delivery information,
• Billing and payment information,
• Cookie data related to website usage.

2. Purposes of Using Information

The collected personal data is used for the following purposes:

• Receiving, processing, and delivering orders,
• Providing customer support services,
• Sending announcements about new products, campaigns, and promotions (with your consent),
• Improving and personalizing your website experience.

3. Sharing of Information

Novabag shares your personal data with third parties only when required by law or necessary for the performance of our services. These parties may include shipping companies, payment service providers, and legal authorities.

4. Data Security

Advanced security measures are implemented to protect your personal data. Necessary technical and administrative precautions are taken to prevent unauthorized access, data loss, or misuse.

5. Use of Cookies

Our website uses cookies to enhance user experience. You can change your browser settings to reject or delete cookies; however, some features of the site may not function properly if you do so.

6. Your Rights

Under the Personal Data Protection Law (KVKK No. 6698), you have the following rights:

• To learn whether your personal data is being processed,
• To request the correction of inaccurate or incomplete data,
• To request the deletion or anonymization of your data,
• To file a complaint with the relevant legal authorities.

7. Contact

For any questions regarding our privacy policy or your personal data, please contact us:

Email: info@novabag.com
Phone: +90 555 000 00 00
Address: Istanbul, Turkey

At Novabag, we respect your privacy. By using our website, you agree to this privacy policy.